Are you doing everything you can to improve the performance of your team, but not seeing a big or fast enough improvement? Here’s how to fix it quickly…
BONUS – Your Team Training Plan
In today’s video, we’re looking at why you’re training needs to “stick” if you want your team’s level of performance to go up and up and up.
I was recently talking to a client of mine who just invested a lot of time and money sending her whole entire team away for an in-depth week of training, which she thought would make a big difference to her business.
Now she was really frustrated, because she said when everybody came back, there was a lot of excitement, there was a lot of enthusiasm, but a month or two after the fact, it was almost as if they’d never went to the training in the first place. I took her through our model to show why this happens and what she can do to fix it. I want to show you the same thing so you don’t end up with that problem.
Let’s have a look at this model and see how it all works.
You can see on the board here we’ve got a graph. Now down on this axis, we’ve got time moving forward. Up here, we’ve got performance levels from low to high.
The red line represents the current levels of performance that either you or your team are doing before you’ve attended any new trainings. What happens is once you come back from a training, you’ve got all this knowledge and you’re all excited it and its fresh in your mind, and you are applying it. This goes for your team as well. We see this occur. The line increases, the line of performance starts to go up.
Then what begins to happen once the excitement and the motivation and the drive around that training starts to dissipate, and the day-to-day becomes normal again is this… We start to have a steady decline. As time goes on, that line goes further down and down and down and down until it’s at least back to where the old, previous level of performance was. Now we don’t want that to happen, though.
What’s the point of doing training if we’re just going to completely forget about it. We want the opposite to happen. In fact, we know this is going occur naturally anyway. We’re going to have this line going up. There’s going to be a line coming down. What we want is something at that point to make this happen, have another line go up.
It can be a refresher, an encore, a retraining, etc and it doesn’t have to be long. It can be a 10-minute thing, a 5-minute thing, constantly reinforcing and relearning and reapplying what we learned in our training. Over time, we would much prefer this to happen, for you to get the most benefits out of any training sessions that you do.
We want the new level of performance line to be represented up here. That’s where you get the return. That’s where you maximise the performance of your team. That’s how you grow and develop people and yourselves over time and one-off thing falls into the bottom.
What we want to do is consistently have things there that lift performance over time and refresh our team, refresh ourselves so our levels of performance are constantly growing and growing and growing.
We know the importance of training ourselves and our team. We’ve just seen what happens over time if there’s not a lot of reinforcement or constant application. Now that you know that, what are you going to do to ensure that your levels of performance are going up and up and up after training rather than a slow, consistent downward spiral back to where they were before.
Let me know in the comments. Please like this video, and share it with anybody who you think needs to see it. I’m George from Booming Business. I’ll see you on the next one.