Are you serious about building and developing a world class team? If so, you NEED to be facilitating and focusing on these 3 key areas…
FREE Worksheet with examples for each step
This will be really beneficial to you if you are currently or soon to be training, managing or developing a team.
This framework we’re about to look at is made up of three distinct parts, and if you don’t do all three of them, then you end up with people who forget what they’ve learned, don’t implement properly and never actually step up, or skill up adequately.
If you do all three of them though, then you end up with people who keep getting better and better. Ultimately, that means that you end up with a team that’s high performing, self-reliant, and makes your life easier, not harder. So let’s go ahead and look at what this framework is and how it applies to you.
This framework is called “The Three Es of Team Development,” and it’s based on research which shows that people learn in three distinct ways.
If you want to get the most out of your team, then you have to ensure that their training encompasses all three of them.
The first way is Education.
It’s what most people are familiar with when thinking about training and development. The goal here, is to provide information and knowledge, usually in a structured manner. Training courses, seminars, webinars, podcasts, books, etc.
The second part in this framework is Exposure.
This element is vital because what it does is provide context for the information learned in the education section. Without exposure, that information is just theory. With exposure, you get to see how it applies in the real world. It therefore, provides context, which makes the information immeasurably more beneficial.
The third part of the framework is called Experience,.
Nothing beats a cold, hard, hands-on in the trenches doing the activity on a regular basis. That being said, if the activity is missing the correct knowledge and the correct context, it’s going to take a person a long time to get up to speed and be completely competent.
However, when we combine these various elements together, we create an amplification effect, and in this effect is the sweet spot because here’s where people get up to speed in the shortest amount of time possible. Here’s where you get your biggest return on investment for the time, effort and resources you put into training people because it’s not taking people many, many months and years to get up to speed. It’s only taking a number of weeks.
To bring this all together, it’s vitally important to have all three of those areas present in your training and on-boarding.
It’s also going to be really useful to know what proportion you should have of each, so let’s have a quick look…
Education, only accounts for 10% of how much people learn.
Exposure makes up 20%.
Experience makes up 70%.
Now that you’ve seen the three Es, I’m sure you can also see the power and the impact they’ll have when they’re implemented in your business and your team properly. I’m sure you’re saying to yourself, though, that’s going to take a lot of time, effort and resources to get this done properly, and you know what? You’re right. I’m sure you’re also concerned that if you spend all that time, effort and resource to train people up, that they may leave the business and take all of that knowledge and resources with them. Once again, you’d be right. But let me pose this question to you. What if you don’t do any of that, and they stay?
So, a question and action point for you is this. Is your training program and on-boarding process set up for success by having the right proportion of activities?
If not, what can you do to fix it?
George Zenon is a multi-award winning Business Strategist, Business Coach, Entrepreneur, Presenter and Best Selling Author.